All sales are final. If your product arrives damaged from transit, please contact us at 1-800-533-7347 – replacement parts are available. For more information, please refer to our FAQs to read our Replacement Parts Policy.

We happily ship our products within Canada (with the exception of the province of Quebec, Canada due to the French language requirements of Bill 96).

Products ship within Canada (with the exception of the province of Quebec, Canada due to the French language requirements of Bill 96). Product is also available for purchase locally from independent resellers within the United States and Canada.

Any personal information or email addresses collected during your transactions on arrowsewing.ca are kept for our company use only, and will not be sold or shared to another party.

If you make a purchase on arrowsewing.ca, your credit card information is processed securely with an authorized payment provider and is not stored by Arrow Sewing.